Our new electronic patient record has launched
Our new electronic patient record (EPR) has now launched across our hospitals and community sites, bringing together patient health information in a digital format that can be shared across different health care settings in Devon. It includes a range of data from medication, allergies and laboratory test results to radiology images, care plans and vital signs.
The Devon EPR will bring together all patient records across three NHS partners:
- Royal Devon University Healthcare NHS Foundation Trust
- Torbay and South Devon NHS Foundation Trust
- University Hospitals Plymouth NHS Trust (launching 23 July 2026)
Our Chief Operating Officer, Adel Jones said: “Colleagues are really excited about our new EPR and I’d like to thank everyone for working so hard to launch the system safely and to keep delivering the highest possible quality of care. As we get to grips with our new system, patient safety and care remain our top priority.”
Our new EPR also makes it easier for you to view your health and care information digitally, using a new app and website called MY CARE.
MY CARE holds your hospital and specialist community medical information in one place, giving you access to your test results, recent and future appointments and letters from us at your fingertips, helping you to easily check where you need to be and when. You can also see the results of any tests you’ve been sent for on MY CARE.
It’s safe and easy to use, giving you easy access to some of your medical information, 24-hours a day, seven days a week, and even when you’re away from home or abroad.
MY CARE complements the NHS app. The NHS app gives you access to information about your GP care, repeat prescriptions, vaccinations, organ donation and NHS 111 online. MY CARE gives you information about your hospital and specialist community care.
It’s already in place at the Royal Devon University Healthcare NHS Foundation Trust and being introduced in July at University Hospitals Plymouth NHS Trust, so you can view any appointments you have there.
You can access MY CARE online using your tablet or via a mobile phone app from the Apple App Store or Google Play by searching for MyChart and searching for Torbay and South Devon NHS Foundation Trust. Select MY CARE to complete your sign-up. From your computer, you can also sign up online at mycare.exe.nhs.uk/MYCARE and follow the instructions.